Telecaller

9,000 - 10,000 /month

Swiggy

Maharana Pratap Nagar, Bhopal

0 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

All Education levels

Females Only

6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Swiggy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to bpo. The role offers ₹9,000 - ₹10,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Telecaller role.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹9,000-₹10,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Maharana Pratap Nagar, Bhopal.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Telecaller job. Only female candidates can apply.
Where is this job located?
Ans : This Telecaller job is located in Maharana Pratap Nagar, Bhopal.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹9,000-₹10,000 per month. This is a Full Time opportunity and has 50 openings available.