jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Telecaller

salary 20,500 - 32,500 /month*
company-logo
job companySwiggy , Blinkit, Zepto
job location Work from home
incentive₹4,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
30 Openings
Incentives included
work_from_home Work From Home
full_part_time Full Time/Part Time

Skills Required

Domestic Calling
Non-voice/Chat Process
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Flexible Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Swiggy , Blinkit, Zepto. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20,500 - ₹32,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

  1. What skills and experience do you need for this Telecaller job?
    Ans : To apply for this Telecaller job, candidates should have skills like Domestic Calling, Non-voice/Chat Process, Query Resolution along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹20,500-₹32,500 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Flexible shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 30 vacancies for this Telecaller role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Telecaller role. Only male candidates are eligible.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Domestic Calling, Non-voice/Chat Process, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Gaur City 1, Greater Noida.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process, Query Resolution with 0-1 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹20,500-₹32,500 per month. This is a Both job and has 30 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Flexible

Contract Job

No

Salary

₹ 20500 - ₹ 32500

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

MR TIWARI
Posted 7 days ago
similar jobs

Apply to similar jobs

₹ 22,000 - 51,000 per month *
Thakur Aps Manpower Solutions
Gaur City 1, Greater Noida
Skills,, B2B Sales INDUSTRY
Incentives included
50 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates