We are looking for a Telecaller to join our team at Swiggy Blinkit. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,500 - ₹35,500 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.
अन्य डिटेल्स
It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Telecaller job
What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,500-₹35,500 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Flexible shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Telecaller job?
Ans : There are 36 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Domestic Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Telecaller position is Mohali, Chandigarh.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹18,500-₹35,500 per month. This is a Both job and has 36 openings.
Candidates can call HR for more info.
और देखें
अन्य डिटेल्स
Incentives
Yes
No. Of Working Days
6
Benefits
PF, Medical Benefits, Insurance
Skills Required
Domestic Calling, Non-voice/Chat Process, Query Resolution, PROBLEM SOLVE