Telecaller

18,000 - 41,800 /month*

Swiggy Blinkit

Work from home

₹1,800 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

28 Openings

Incentives included

Work From Home

Full Time/Part Time

Job Highlights

Industry Type: BPO

All Education levels

Males Only

6 days working | Flexible Shift

Job Benefits: Insurance

Job Description

We are looking for a Telecaller to join our team at Swiggy Blinkit. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,000 - ₹41,800 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹18,000-₹41,500 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Flexible shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Telecaller job?
Ans : There are 28 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Telecaller role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Telecaller position is Boring Road, Patna.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹41,500 per month. This is a Both job and has 28 openings.