Telecaller

15,000 - 25,000 /month*

Sri Durga Associates

Ashok Nagar, Chennai

₹5,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Tamil

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Banking Loan EMI Collection & Recovery collection (Personal loan, business loan and credit card).

Making outbound calls: Proactively reaching out to customers with overdue accounts to discuss their payment status and outstanding balances.

Negotiating repayment plans and settlements: Developing and agreeing upon feasible payment schedules and solutions with customers to facilitate debt recovery within company and legal guidelines.

Maintaining accurate records: Documenting all interactions, payment commitments, and follow-up actions within the collection management system.

Following up on payment commitments: Ensuring customers adhere to agreed-upon payment arrangements and proactively following up to secure timely repayments.

Achieving collection targets: Meeting individual or team performance goals related to debt recovery.

Preparing reports: Providing regular updates on collection activities and performance to team leads or managers.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Telecaller role.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ashok Nagar, Chennai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in Ashok Nagar, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-2 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.