Job Description

Banking Loan EMI Collection & Recovery collection (Personal loan, business loan and credit card).

Making outbound calls: Proactively reaching out to customers with overdue accounts to discuss their payment status and outstanding balances.

Negotiating repayment plans and settlements: Developing and agreeing upon feasible payment schedules and solutions with customers to facilitate debt recovery within company and legal guidelines.

Maintaining accurate records: Documenting all interactions, payment commitments, and follow-up actions within the collection management system.

Following up on payment commitments: Ensuring customers adhere to agreed-upon payment arrangements and proactively following up to secure timely repayments.

Achieving collection targets: Meeting individual or team performance goals related to debt recovery.

Preparing reports: Providing regular updates on collection activities and performance to team leads or managers.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., SRI DURGA ASSOCIATES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 15 Telecaller at SRI DURGA ASSOCIATES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.