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Telecaller

salary 15,000 - 35,000 /month
company-logo
job companySmc Insurance Brokers Private Limited
job location B Block Sector 15 Noida, Noida
job experience0 - 6 months Experience in Customer Support / TeleCaller
70 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Life Insurance
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Smc Insurance Brokers Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹15,000 - ₹35,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Telecaller role.
  2. What salary is offered for this Telecaller job?
    Ans : The salary for this Telecaller job ranges between ₹15,000-₹35,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in B Block Sector 15 Noida, Noida.
  5. How many openings are available for this position?
    Ans : There are 70 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What does the role of Telecaller involve?
    Ans : As a Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller job is located in B Block Sector 15 Noida, Noida.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-1 years of experience is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹15,000-₹35,000 per month. This is a Full Time opportunity and has 70 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 35000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

HR SURAJ

Interview Address

B Block-71, Sector 2 Noida, Sector 2, Noida
Posted 4 hours ago
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