Telecaller

10,000 - 25,000 /month*

Smart Tour Travels

Khajpura, Patna

₹10,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

4 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Smart Tour Travels to handle customer calls, provide exceptional customer support and resolve queries related to B2C Sales. The role offers an attractive in-hand salary of ₹ 10,000 - ₹ 25,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

Who is eligible to apply for this Telecaller job at Smart Tour Travels?
Ans : Candidates should have a Graduate and above qualification and skills like Domestic Calling, Query Resolution for this Telecaller job offered by Smart Tour Travels.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹25,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Khajpura, Patna.
How many vacancies are there for this Telecaller job?
Ans : There are 4 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Telecaller position is Khajpura, Patna.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 1-2 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 4 openings.