Telecaller

15,000 - 18,000 /month

Skylink Gps

Sector-51A Chandigarh, Chandigarh

1 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi, Punjabi

Graduate and above

Males Only

6 days working | Day Shift

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team Skylink gps . The role offers 15000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

· Manage incoming and outgoing calls in a professional manner.

· Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

· Log customer interactions and track follow-ups.

· Offer timely and relevant solutions to resolve customer issues.

· Collaborate with team members to escalate and address more complex concerns.

· Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 1-2. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 Day week during the 10 To 6:15 Pm shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecaller job

Who is eligible to apply for this Telecaller job at Skylink Gps?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge, Query Resolution for this Telecaller job offered by Skylink Gps.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹18,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-51A Chandigarh, Chandigarh.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-2 years of experience can apply for this Telecaller job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Computer Knowledge, Query Resolution.
Where is this job located?
Ans : This Telecaller job is located in Sector-51A Chandigarh, Chandigarh.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 1-2 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 5 openings available.