Telecaller

12,000 - 18,000 /month

Sigma

Sector 63 Noida, Noida

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Insurance

PAN Card, Aadhar Card, Bank Account, DRA Certificate

Job Description

Location: noida Sec63 d-21
Department: Collections / Loan Services

Job Summary

We are looking for a motivated Telecaller for Loan & Recovery who will contact customers to remind them about pending loan payments and assist them in resolving dues. The candidate should have good communication skills and the ability to handle customers politely while ensuring timely payment recovery.

Key Responsibilities

Call customers regarding pending loan EMIs and overdue payments.
Follow up with customers to ensure timely repayment of loans.
Maintain daily call records and payment status in the system.
Explain payment options, penalties, and due dates to customers.
Negotiate and convince customers to clear outstanding dues.
Escalate difficult or non-responsive cases to the supervisor.
Maintain professional communication with customers at all times.

Required Skills

Good communication and convincing skills (Hindi & basic English).
Basic computer knowledge (Excel / CRM entry).
Ability to handle customer objections politely.
Target-oriented mindset.

Additional Benefits

Attractive incentives on recovery
On-the-job training
Growth opportunities in collections team

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹12,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
How many vacancies are there for this Telecaller job?
Ans : There are 50 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Sector 63 Noida, Noida.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹18,000 per month. This is a Full Time job and has 50 openings.