Telecaller

10,000 - 18,500 /month*

Shriram Life Insurance Company Limited

Bhankrota, Jaipur

₹5,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Life Insurance

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Shriram Life Insurance Company Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹10000 - ₹18500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹10,000-₹18,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhankrota, Jaipur.
How many vacancies are there for this Telecaller job?
Ans : There are 5 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Bhankrota, Jaipur.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Domestic Calling with 0-1 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹18,500 per month. This is a Full Time job and has 5 openings.