A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
15,000 - 25,000 /month
Shree Ganesh Cables
Ujalaiwadi, Kolhapur
1 - 4 years Experience in Customer Support / TeleCaller
Full Time
Job Description – Tele caller
Job Title: Tele caller / Tele calling Executive
Department: Sales / Back Office
Location: Kolhapur
Reporting To: Sales Manager / Management
Job Summary
We are looking for a confident and customer-focused Tele caller to handle customer calls, follow up with existing and potential customers, generate enquiries, and coordinate with the sales and back-office team.
Key Responsibilities
- Make outbound calls to existing and potential customers.
- Handle incoming customer calls and provide required information.
- Follow up on quotations, enquiries, orders, and payments.
- Generate new customer enquiries through tele calling.
- Maintain customer details and call records in Excel/system.
- Coordinate with the Sales, Purchase, Accounts, and Back Office teams.
- Share product details, quotations, and other information with customers.
- Take customer requirements and forward them to the concerned sales person.
- Regularly follow up on pending quotations and orders.
- Maintain good relationships with customers.
- Achieve assigned daily/weekly/monthly calling and follow-up targets.
- Perform other sales-support and back-office activities as required.
Required Skills
- Good communication skills in Marathi, Hindi, and English.
- Confident and polite telephone communication.
- Basic knowledge of MS Excel and MS Office.
- Good follow-up and customer-handling skills.
- Ability to maintain records accurately.
- Positive attitude and willingness to learn.
Qualification & Experience
- Minimum 12th pass / Graduate.
- Freshers can apply.
- Experience in tele calling, sales coordination, customer service, or back office will be an advantage.
Preferred Candidate
- Good convincing and communication skills.
- Target-oriented and self-motivated.
- Comfortable working with customers and office teams.
- Candidates with experience in trading / electrical / industrial products will be preferred.
