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Telecaller

salary 12,000 - 17,000 /month
company-logo
job companyShivay General Store
job location Loni Dehat, Ghaziabad
job experience6 - 24 months Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi
qualification
10th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card
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Job Description

We are looking for a Telecaller to join our team at SHIVAY GENERAL STORE. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹12,000 - ₹17,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 10th Pass and 6 months - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

  1. What qualifications and experience are required for this Telecaller position?
    Ans : Candidates should have a 10th Pass and above qualification with 1-2 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹12,000-₹17,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Loni Dehat, Ghaziabad.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 10th Pass and above qualification with 1-2 years of experience can apply for this Telecaller job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This Telecaller job is located in Loni Dehat, Ghaziabad.
  8. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹12,000-₹17,000 per month. This is a Full Time opportunity and has 99 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 17000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Aman

Interview Address

OFFICE NO B 62 GURU NANAK PURA, Dilshad Garden, Delhi
Posted 12 hours ago

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Job Hai > Jobs in Ghaziabad > Customer Support / TeleCaller Jobs in Ghaziabad > Telecaller