Telecaller

salary 18,000 - 22,500 /month
company-logo
job companyShivani Enterprises
job location Ballupura, Jaipur
job experienceFreshers in Customer Support / TeleCaller
New
12 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits
star
Internet Connection, Aadhar Card

Job Description

We are looking for a Telecaller to join our team at Shivani Enterprises. The role offers ₹18000 - ₹22500 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

  1. What is the eligibility criteria to apply for this Telecaller job?
    Ans: The candidate should be Graduate and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹22500 per month that depends on your interview. It's a Full Time job in Jaipur.
  3. How many working days are there for this Telecaller job?
    Ans: This Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller job?
    Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., SHIVANI ENTERPRISES.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller role?
    Ans: There is an immediate opening of 12 Telecaller at SHIVANI ENTERPRISES
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller job?
    Ans: This Telecaller job has Day Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Domestic Calling

Shift

Day

Salary

₹ 18000 - ₹ 22500

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Shivani Sharma

Interview Address

Shivkumar Sharma kailadevi road atewa Karauli Rajasthan
Posted 12 hours ago
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