jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Telecaller

salary 15,000 - 18,500 /month
company-logo
job companyShiva Group Of Industries
job location Block C Sector 45 Gurgaon, Gurgaon
job experienceFreshers in Customer Support / TeleCaller
99 Openings
full_part_time Full Time/Part Time
contract Contract

Skills Required

Domestic Calling
Computer Knowledge

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Laptop/Desktop, PAN Card, Aadhar Card

Job Description

We are looking for a Telecaller to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15,000 - ₹18,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have All Education levels can apply for this Telecaller role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹18,500 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Block C Sector 45 Gurgaon, Gurgaon.
  5. How many openings are available for this position?
    Ans : There are 99 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Telecaller, you will work on skills like Domestic Calling, Computer Knowledge.
  8. Where is this job located?
    Ans : This Telecaller job is located in Block C Sector 45 Gurgaon, Gurgaon.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Computer Knowledge along is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹15,000-₹18,500 per month. This is a Both opportunity and has 99 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge

Shift

Day

Contract Job

Yes

Salary

₹ 15000 - ₹ 18500

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

ombir Singh
Posted 10+ days ago
similar jobs

Apply to similar jobs

₹ 22,000 - 52,000 per month *
Booking.com
DLF CITY PHASE 4, Gurgaon
Skills: International Calling, Non-voice/Chat Process, Computer Knowledge, Query Resolution
New
Incentives included
70 Openings
₹ 25,000 - 30,000 per month
Bismillah Computers
Work from home
Skills: Computer Knowledge
19 Openings
₹ 18,000 - 22,000 per month
Pathsky Global Private Limited
Sector 44 Gurgaon, Gurgaon
Skills: Computer Knowledge, Query Resolution, Domestic Calling
New
25 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates