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Telecaller

salary 11,000 - 15,000 /month
company-logo
job companyShahane Enterprises
job location Mukherjee Nagar, Delhi
job experience0 - 4 years Experience in Customer Support / TeleCaller
5 Openings
full_time फुल टाइम

जॉब हाइलाइट्स

sales
Industry Type: Loan/ Credit Card
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift

जॉब डिस्क्रिप्शन

We are looking for a Telecaller to join our team at Shahane Enterprises. The role offers ₹11,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have All Education levels with 0-4 years of experience can apply for this Telecaller role.
  2. What salary is offered for this Telecaller job?
    Ans : The salary for this Telecaller job ranges between ₹11,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mukherjee Nagar, Delhi.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 0-4 years of experience can apply for this Telecaller job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This Telecaller job is located in Mukherjee Nagar, Delhi.
  8. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹11,000-₹15,000 per month. This is a Full Time opportunity and has 5 openings available.
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अन्य डिटेल्स

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 11000 - ₹ 15000

संपर्क व्यक्ति

HR Team

इंटरव्यू ऐड्रेस

Delhi, Mukherjee Nagar, Delhi
Posted 2 days ago
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