Telecaller

Job Summary:

We are looking for a passionate and self-motivated telecaller to join our dynamic team in the automobile industry. The ideal candidate will be responsible for making outbound calls to potential customers, generating leads, scheduling test drives, and providing excellent customer service. You will be a key point of contact between the dealership and our prospective and existing customers.

Key Responsibilities:

• Make outbound calls to potential customers from the provided database or leads.

• Inform customers about new vehicles, promotions, finance schemes, and services.

• Schedule test drives and appointments for showroom visits.

• Follow up with interested customers to ensure a positive experience and convert inquiries into sales.

• Handle customer queries, objections, and feedback professionally.

• Maintain and update customer records in the CRM system.

• Work closely with the sales and marketing team to align on campaigns and lead strategies.

Key Skills & Requirements:

• Minimum 12th pass; a graduate degree is preferred.

• Excellent verbal communication skills in [English/Regional Language].

• Confident, polite, and persuasive telephone etiquette.

• Ability to handle pressure.

• Prior experience in telecalling or customer service (preferred, not mandatory).

• Basic knowledge of automobiles or a willingness to learn.

• Good data entry and CRM skills are an advantage.

Benefits:

• Fixed salary plus performance-based incentives.

• Training provided on automobile products and CRM tools.

• Career growth opportunities in sales, customer service, and marketing.

• Friendly work environment and supportive team.

Working Hours:

Monday to Saturday, 09:00 AM – 6:30 PM.

To Apply:
Send your resume to hrgrkgroup@gmail.com or call [9363412700] for more details.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Pondicherry.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., SCHANGALAYA MOTORS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 5 Telecaller at SCHANGALAYA MOTORS
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.