Telecaller

15,000 - 28,000 /month*

Satyaweb And Company

Work from home

₹3,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

95 Openings

Incentives included

Work From Home

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Flexible Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Satyaweb And Company. The role offers ₹ 15,000 - ₹ 28,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Telecaller role.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹15,000-₹28,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Telecaller job?
Ans : There are 95 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Old Ghaziabad, Ghaziabad.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹28,000 per month. This is a Full Time job and has 95 openings.