Telecaller

9,000 - 10,000 /month

Sar Agrochemicals And Fertilizers Private Limited

Magarpatta, Pune

Freshers in Customer Support / TeleCaller

Replies in 24hrs

4 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: FMCG

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Sar Agrochemicals And Fertilizers Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to FMCG. The role offers ₹9000 - ₹10000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹9,000-₹10,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Magarpatta, Pune.
How many vacancies are there for this Telecaller job?
Ans : There are 4 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Telecaller job. No prior experience is required.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Magarpatta, Pune.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹9,000-₹10,000 per month. This is a Full Time job and has 4 openings.