Telecaller

Job Title: Telecaller

Organization: Samarthanam Trust for the Disabled

Location: HSR LAYOUT BANGALORE

Industry: Disability Welfare / NGO

Functional Area: BPO / Telecalling

Working Days & Timings: Monday to Saturday, 9:30 AM to 6:00 PM

Annual CTC: ₹1,80,000

Company Profile:

Samarthanam Trust for the Disabled is a reputed non-profit organization dedicated to empowering people with disabilities through initiatives in education, skill development, livelihood, placement, and rehabilitation. With a team of approximately 600 employees, the organization operates multiple centers across India and internationally, making a significant impact on inclusive development.

Job Description / Responsibilities:

As a Telecaller, you will be responsible for reaching out to potential donors and supporters over the phone to build awareness, generate leads, and promote the organization's causes and campaigns.

Key Responsibilities:

Make outbound calls to prospective customers/donors using telephone equipment and automated dialing systems.

Maintain accurate records of calls made and outcomes achieved.

Enter and verify data in the donor management database and back up regularly.

Follow organizational standards to ensure high-quality service and communication.

Record details of lead opportunities and update call notes consistently.

Manage and track personal performance metrics on a daily basis.

Maintain strict confidentiality of all donor and organizational information.

Desired Candidate Profile:

Excellent communication and interpersonal skills.

Strong telephone etiquette and persuasive ability.

Fluent in English and Hindi.

Basic computer literacy and data entry skills.

Ability to work collaboratively within a team.

Prior experience in a BPO or telecalling role is preferred (minimum 1 year).

Freshers with strong communication skills may also be considered.

Educational Qualification:

10th / PUC / Any Graduate

Candidates with prior BPO experience will be given preference.

If you are passionate about making a difference and have the drive to contribute to a meaningful cause, we encourage you to apply and join our mission to empower lives through inclusion and support.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 10th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹15000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Samarthanam Trust.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 50 Telecaller at Samarthanam Trust
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.