Telecaller

10,000 - 17,000 /month*

S. S. Solar Energy Private Limited

Chinhat, Lucknow

₹5,000 incentives included

3 - 4 years Experience in Customer Support / TeleCaller

1 Opening

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Education

Graduate and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

A telecaller is the primary voice of a company, responsible for making or receiving calls to promote products, generate leads, and resolve customer queries. This role requires persuasive communication, active listening, and the ability to maintain accurate call records within a CRM system.Key ResponsibilitiesOutbound & Inbound Calling: Reach out to prospective or existing clients to introduce services and respond to incoming customer queries.Lead Generation & Sales: Qualify prospects, follow up on potential leads, and guide interested customers through the sales funnel.Query Resolution: Address customer concerns, grievances, and questions promptly, ensuring high satisfaction.Data Management: Accurately update and maintain customer databases, call logs, and follow-up notes in the company's CRM.Target Achievement: Meet or exceed daily, weekly, and monthly performance metrics, such as call volume and sales quotas.Essential RequirementsEducation & Experience: High school diploma or equivalent; prior experience in telemarketing, BPO, or customer service is preferred.Communication Skills: Excellent verbal communication, active listening, and a clear speaking voice. Multilingual capabilities (including regional languages) are a major asset.Technical Knowledge: Basic computer literacy and familiarity with CRM software and automatic dialing systems.Soft Skills: Patience, resilience to handle rejections, and strong negotiation or convincing abilities.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 4 years of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 3-4 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹10,000-₹17,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chinhat, Lucknow.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 3-4 years of experience can apply for this Telecaller job. Only female candidates can apply.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in Chinhat, Lucknow.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 3-4 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹10,000-₹17,000 per month. This is a Full Time opportunity and has 1 openings available.