Telecaller job description involves making/receiving calls to generate leads, sell products/services, provide support, and gather customer info, focusing on clear communication, persuasion, handling objections, maintaining records in CRM, and meeting targets. Key tasks include outbound sales calls, inbound query handling, explaining product benefits, documenting interactions, and ensuring customer satisfaction, making them the first point of contact for many businesses. Key Responsibilities:Outbound Calls: Contact potential customers to introduce products/services, explain features, and schedule appointments.Inbound Calls: Answer customer questions, resolve complaints, and provide support.Lead Generation & Sales: Convert prospects into customers and achieve daily/weekly sales/engagement goals.Data Management: Maintain accurate records of calls, customer details, and feedback in a CRM system.Customer Service: Build rapport, address issues professionally, and ensure a positive customer experience.Follow-ups: Follow up with leads and existing clients.Script Adherence: Use scripts but personalize interactions to sound natural. Essential Skills:Excellent communication (oral/written) & interpersonal skills.Persuasion & negotiation.Active listening.Problem-solving & organizational skills.Ability to handle pressure and rejection.Product knowledge & quick learning.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.
More about this Telecaller job
What are the eligibility criteria for this Telecaller job?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Computer Knowledge for this Telecaller job offered by S. S. Solar Energy Private Limited in Aliganj Extension, Lucknow.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹10,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Aliganj Extension, Lucknow.
How many vacancies are there for this Telecaller job?
Ans : There are 10 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Aliganj Extension, Lucknow.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge with 1-3 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 10 openings.