Telecaller job description involves making/receiving calls to generate leads, sell products/services, provide support, and gather customer info, focusing on clear communication, persuasion, handling objections, maintaining records in CRM, and meeting targets. Key tasks include outbound sales calls, inbound query handling, explaining product benefits, documenting interactions, and ensuring customer satisfaction, making them the first point of contact for many businesses. Key Responsibilities:Outbound Calls: Contact potential customers to introduce products/services, explain features, and schedule appointments.Inbound Calls: Answer customer questions, resolve complaints, and provide support.Lead Generation & Sales: Convert prospects into customers and achieve daily/weekly sales/engagement goals.Data Management: Maintain accurate records of calls, customer details, and feedback in a CRM system.Customer Service: Build rapport, address issues professionally, and ensure a positive customer experience.Follow-ups: Follow up with leads and existing clients.Script Adherence: Use scripts but personalize interactions to sound natural. Essential Skills:Excellent communication (oral/written) & interpersonal skills.Persuasion & negotiation.Active listening.Problem-solving & organizational skills.Ability to handle pressure and rejection.Product knowledge & quick learning.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.
More about this Telecaller job
What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Lucknow.
How many working days are there for this Telecaller job?
Ans: This Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., S. S. Solar Energy Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 10 Telecaller at S. S. Solar Energy Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller job?
Ans: This Telecaller job has Day Shift.
Candidates can call HR for more info.
Read More
Other Details
Incentives
Yes
No. Of Working Days
6
Skills Required
Computer Knowledge
Shift
Day
Salary
₹ 10000 - ₹ 25000
Regional Languages
Hindi
English Proficiency
Yes
Contact Person
Vibha Tiwari
Interview Address
Sector F aliganj, kapoorthala, Lucknow
Posted 5 hours ago
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