Telecaller

16,000 - 24,000 /month*

Roster Hirings Private Limited

A Block Sector 28 Gurgaon, Gurgaon

₹2,000 incentives included

6 - 36 months Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Automobile

Languages: Hindi

Diploma and above

Females Only

6 days working | Day Shift

Internet Connection, Laptop/Desktop

Job Description

A CRM (Customer Relationship Management) Executive acts as the bridge between a company and its clients. They manage customer data, nurture leads, resolve queries, and execute campaigns to drive satisfaction and retention. Their primary goal is to build profitable, long-lasting relationships with the consumer base.

Key Responsibilities

Lead Management: Nurture marketing leads, make qualification or cold calls, and assign hot prospects to the sales team.
Customer Support: Act as the primary point of contact to address customer queries, complaints, and requests in a timely manner.
Database Management: Maintain accurate, up-to-date customer records to ensure data integrity.
Campaign & Loyalty Execution: Assist in designing and executing customer retention, loyalty, and promotional campaigns.
Cross-Functional Collaboration: Coordinate with marketing, sales, and operations teams to ensure a seamless customer journey from booking to order fulfillment.

Essential Qualifications

Experience: 6months–2 years of experience in customer service
Shift Timings : 10am-6pm
Call : 92552 03032/ 80761 45689

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹16,000-₹24,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in A Block Sector 28 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Diploma and above qualification with 1-3 years of experience can apply for this Telecaller job. Only female candidates can apply.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in A Block Sector 28 Gurgaon, Gurgaon.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹16,000-₹24,000 per month. This is a Full Time opportunity and has 2 openings available.