Telecaller

13,000 - 25,000 /month*

Rj Enterprises

Punjagutta, Hyderabad

₹10,000 incentives included

Freshers in Customer Support / TeleCaller

40 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Telugu

12th Pass and above

Males Only

6 days working | Day Shift

Laptop/Desktop

Job Description

Outbound Calling:

Make daily outbound calls to customers regarding overdue credit card payments.

Payment Follow-up:

Inform customers about pending dues, payment deadlines, and applicable charges.

Negotiation & Convincing:

Handle objections and negotiate payment plans as per company policy.

Reminder Calls:

Send payment reminders and follow up regularly until payment is cleared.

Customer Query Handling:

Address customer concerns related to outstanding amounts and payment methods.

Maintain Records:

Update call details, payment commitments, and customer responses in the system.

Achieve Targets:

Meet daily/monthly collection targets assigned by the team leader.

Compliance & Etiquette:

Follow RBI guidelines and company policies while interacting with customers.

Maintain professional and polite communication at all times.

Coordination:

Work closely with team leaders and supervisors to improve recovery rates.

Escalation Handling:

Escalate critical cases (disputes, legal cases, non-responsive accounts) to seniors.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Telecaller role.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹13,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Punjagutta, Hyderabad.
How many vacancies are there for this Telecaller job?
Ans : There are 40 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Telecaller job. No prior experience is required.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Punjagutta, Hyderabad.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹13,000-₹25,000 per month. This is a Full Time job and has 40 openings.