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Telecaller

salary 15,000 - 18,000 /month
company-logo
job companyRion Insura Insurance Broking Private Limited
job location Allinagaram, Theni
job experience0 - 6 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Motor Insurance
sales
Languages: Tamil
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Rion Insura Insurance Broking Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Motor Insurance. The role offers ₹15,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

  1. What skills and experience do you need for this Telecaller job?
    Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Allinagaram, Theni.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 10 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Allinagaram, Theni.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 18000

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

Jasmine Soundharya
Posted 14 hours ago
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₹ 15,000 - 18,000 per month
Rion Insura Insurance Broking Private Limited
Allinagaram, Theni
SkillsComputer Knowledge, Domestic Calling, Motor Insurance INDUSTRY, ,, Query Resolution
10 Openings
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