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Telecaller

salary 18,000 - 24,000 /month
company-logo
job companyRevathi Collections
job location Uttam Nagar, Delhi
job experienceFreshers in Customer Support / TeleCaller
20 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Telecom / ISP
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Revathi Collections. The role offers ₹ 18,000 - ₹ 24,000 and involves managing customer calls, delivering outstanding customer service related to Telecom / ISP. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

  1. What skills and experience do you need for this Telecaller job?
    Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹24,000 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Uttam Nagar, Delhi.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 20 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Telecaller, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Uttam Nagar, Delhi.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹24,000 per month. This is a Full Time job and has 20 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Domestic Calling, Query Resolution, Computer Knowledge, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 24000

Regional Languages

Hindi

Contact Person

HR Team
Posted 6 hours ago
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