Job Description – Telecaller / Collection Telecaller
Company: Resolve Associates
Location: Delhi NCR
Experience: 0–3 Years
Department: Collections / Telecalling
Key Responsibilities
Make outbound calls to customers regarding overdue EMI payments.
Remind customers about their pending loan installments and due payments.
Follow up with customers and encourage timely payment of dues.
Record customer responses, payment commitments, and call details in the system or reports.
Escalate difficult or non-responsive cases to the field collection team.
Achieve daily calling and recovery targets.
Requirements
Good communication skills (Hindi / basic English)
Basic computer knowledge
Experience in telecalling or collections preferred
Freshers can also apply
Qualification
12th Pass / Graduate
Salary & Benefits
Fixed Salary + Attractive Incentives
Supportive work environment
Opportunity for career growth