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Telecaller

salary 12,000 - 18,000 /month*
company-logo
job companyRds Group
job location Charbagh, Lucknow
incentive₹3,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Aadhar Card, Bank Account, PAN Card, Internet Connection

Job Description

We are looking for a Telecaller to join our team at Rds Group. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 12,000 - ₹ 18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have All Education levels can apply for this Telecaller role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹18,000 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Charbagh, Lucknow.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Telecaller, you will work on skills like Domestic Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Telecaller job is located in Charbagh, Lucknow.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution along is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹12,000-₹18,000 per month. This is a Full Time opportunity and has 10 openings available.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 18000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Rishi Agrawal
Posted 5 hours ago
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