Telecaller

Dear Candidate,

We are currently hiring for the positions of Trainee, Associate, and Senior Associate in our Collections Department at Ram Fincorp. This role involves managing customer calls and delivering excellent customer service within the financial industry. Join us and be part of a positive work environment with strong opportunities for career growth.

Key Responsibilities:

• Handle outgoing customer calls in a professional manner

• Address customer inquiries, complaints, and concerns with a problem-solving mindset

• Record customer interactions and follow up as needed

• Provide timely and relevant solutions to resolve customer issues

• Achieve key performance metrics, including call handling time, customer satisfaction, and resolution rates

Job Requirements:

• Minimum qualification: 12th Pass

• Experience: 0–3 years (Freshers are welcome)

• Ability to resolve customer complaints and provide accurate information

• Willingness to escalate complex issues to relevant departments when needed

• Must be open to a 6-week training period during the day shift

Benefits:

• Fixed salary + Lucrative incentives

• Meal facility

• Flexible working hours

If you’re interested in starting or growing your career in the finance sector, we’d love to hear from you.

Please share your cv @ divya.verma@ramfincorp.com

Best regards,
Divya
Ram Fincorp

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., R K BANSAL FINANCE PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 50 Telecaller at R K BANSAL FINANCE PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.