Telecaller

15,000 - 17,000 /month

Py Olliv Private Limited

R S Puram, Coimbatore

0 - 6 months Experience in Customer Support / TeleCaller

3 Openings

Full Time

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Graduate and above

Females Only

6 days working | Rotational Shift

Job Benefits: PF

Job Description

Job Summary:

The Customer Relationship Executive is responsible for maintaining strong customer relationships, handling customer inquiries, resolving complaints, and ensuring a positive customer experience while supporting the company's business objectives.

Key Responsibilities:

Handle customer inquiries through phone calls, WhatsApp, emails, and in-person interactions.
Build and maintain positive relationships with customers.
Resolve customer complaints promptly and professionally.
Follow up with customers to ensure satisfaction and service quality.
Maintain accurate customer records and update the CRM system.
Coordinate with internal departments to ensure timely resolution of customer issues.
Collect customer feedback and share improvement suggestions with management.
Assist in customer retention and loyalty initiatives.
Prepare daily, weekly, and monthly customer service reports.
Ensure all customer interactions are handled professionally and in line with company standards.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹15,000-₹17,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in R S Puram, Coimbatore.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Telecaller job. Only female candidates can apply.
Where is this job located?
Ans : This Telecaller job is located in R S Puram, Coimbatore.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹15,000-₹17,000 per month. This is a Full Time opportunity and has 3 openings available.