Telecaller

Company Overview:

Propkarmaa is a dynamic and forward-thinking organization committed to delivering exceptional service in the property market. We pride ourselves on our customer-centric approach and strive to create a positive experience for every client. Our mission is to simplify real estate transactions through innovative solutions and extensive market knowledge. At Propkarmaa, we value collaboration, integrity, and excellence, fostering a supportive culture where every team member can thrive.

Role Responsibilities:

• Make outbound calls to potential clients to promote our services.

• Answer incoming calls and address customer inquiries efficiently and professionally.

• Maintain a database of client interactions and update records accordingly.

• Assist in resolving customer issues and provide satisfactory solutions.

• Follow up with leads and maintain ongoing communication.

• Provide accurate product information and articulate the benefits of our services.

• Schedule appointments for sales representatives as needed.

• Meet or exceed performance metrics and targets set by the management.

• Participate in team meetings and training sessions.

• Gather customer feedback to improve services and processes.

• Maintain a positive attitude while addressing customer concerns.

• Stay updated on industry trends and competitors’ offerings.

• Collaborate with other team members to support overall sales goals.

• Effectively manage time to maximize calling efficiency.

• Adhere to all company policies and procedures during interactions.

Qualifications:

• High school diploma or equivalent; Bachelor’s degree preferred.

• 1-2 years of experience in telecalling or related field.

• Proven successful experience in phone-based sales or customer service.

• Strong verbal communication skills with a clear and pleasant phone voice.

• Able to handle rejection and maintain a positive demeanor.

• Proficient in using CRM software and Microsoft Office Suite.

• Ability to assess customer needs and offer suitable solutions.

• Strong organizational skills and attention to detail.

• Ability to work independently and as part of a team.

• Willingness to learn and adapt to changing processes.

• Strong work ethic and self-motivated.

• Knowledge of real estate terminology is a plus.

• Fluency in English and Hindi; knowledge of regional languages is a plus.

• Able to multitask in a fast-paced environment.

• Demonstrated ability to build rapport with clients.

• Strong analytical and problem-solving skills.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹25000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., PROPKARMAA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 5 Telecaller at PROPKARMAA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.