A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
5,000 - 7,000 /month
Prisha Alok Film Production
Dighi, Pune
Freshers in Customer Support / TeleCaller
Full Time/Part Time
We are looking for a Telecaller to join our team at Prisha Photography Dighi. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Film Production. The role offers ₹7000 - ₹10000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.
Create Engaging And Original Written Content Tailored To Specific Audiences. Edit And Proofread Materials To Ensure Clarity, Grammar, And Consistency. Collaborate With Teams To Align Content With Branding And Marketing Strategies. ...
