Telecaller

9,000 - 19,000 /month*

Pole Star Services

badarpur border, Faridabad

₹5,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Skills Required

Query Resolution

Job Highlights

Industry Type: BPO

All Education levels

Females Only

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Telecaller to join our team at Pole Star Services. The role offers ₹9000 - ₹19000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹9,000-₹19,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in badarpur border, Faridabad.
How many vacancies are there for this Telecaller job?
Ans : There are 99 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is badarpur border, Faridabad.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Query Resolution with 0-1 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹9,000-₹19,000 per month. This is a Full Time job and has 99 openings.