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Telecaller

salary 18,000 - 22,000 /month*
company-logo
job companyParagdigmit Technology Services Private Limited
job location Pammal, Chennai
incentive₹2,000 incentives included
job experience0 - 4 years Experience in Customer Support / TeleCaller
5 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Telecaller to join our team at PARAGDIGMIT TECHNOLOGY SERVICES PRIVATE LIMITED. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,000 - ₹22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Telecaller job

  1. What skills and experience do you need for this Telecaller job?
    Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹18,000-₹22,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Pammal, Chennai.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 5 vacancies for this Telecaller role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 0-4 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Pammal, Chennai.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-4 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Medical Benefits, Insurance

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 22000

Contact Person

Arbaaz Khan
Posted 13 hours ago
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