Telecaller

8,000 - 40,000 /month*

Pankaj Enterprises

Bhathiarisarai, Darbhanga

₹30,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: Banking

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a telecaller to join our team magma finance. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Finance. The role offers 8000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Working Days week during the Shift Type shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹8,000-₹40,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bhathiarisarai, Darbhanga.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Telecaller job. Only female candidates can apply.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in Bhathiarisarai, Darbhanga.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 0-1 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹8,000-₹40,000 per month. This is a Full Time opportunity and has 2 openings available.