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Telecaller

salary 15,000 - 22,000 /month
company-logo
job companyOxiv Recruitment Services Llp
job location Kondapur, Hyderabad
job experience1 - 4 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Healthcare
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Oxiv Recruitment Services Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹15,000 - ₹22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Telecaller job

  1. Who is eligible to apply for this Telecaller job at Oxiv Recruitment Services Llp?
    Ans : Candidates should have a Graduate and above qualification for this Telecaller job offered by Oxiv Recruitment Services Llp.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹22,000 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kondapur, Hyderabad.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 1-4 years of experience can apply for this Telecaller job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This Telecaller job is located in Kondapur, Hyderabad.
  8. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹15,000-₹22,000 per month. This is a Full Time opportunity and has 2 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 22000

Contact Person

Udaykiran

Interview Address

in clinic, Kondapur, Hyderabad
Posted 13 hours ago
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