Telecaller

1. We are looking for a Telecaller to join our team at Omprakash Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹12000 - ₹15000 and a dynamic environment with opportunities for growth.

   Key Responsibilities:

   • Handle customer calls in a professional and efficient manner

   • Address customer queries, concerns, and complaints with a problem-solving approach

   • Maintain accurate records of customer interactions and follow-ups

   • Provide timely and relevant information to customers to resolve their issues

   • Work collaboratively with other teams to escalate and resolve complex issues

   • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

   Job Requirements:

   The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the day shift.

   
   

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Firozabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 5 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Omprakash Enterprises.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 50 Telecaller at Omprakash Enterprises
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.