Telecaller

10,000 - 20,000 /month

Om Company

Paschim Vihar, Delhi

0 - 6 months Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Aadhar Card

Job Description

We are looking for a Telecaller to join our team at Om Company. The role offers ₹10000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to calling Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 6 month experience. The role involves resolving customer complaints, providing right infox problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along with 0-1 years of experience.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹10,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Paschim Vihar, Delhi.
How many vacancies are there for this Telecaller job?
Ans : There are 20 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Paschim Vihar, Delhi.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution with 0-1 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 20 openings.