A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
13,000 - 40,000 /month
Nexus Solutions
Tarnaka, Hyderabad
6 - 72 months Experience in Customer Support / TeleCaller
Full Time
We are looking for a Collections Tele caller to join our team at Nexus Solutions to handle customer calls, provide exceptional customer support and resolve queries related to Collections and Recovery. The role offers an attractive in-hand salary of ₹13000 - ₹40000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 10th Pass and 0.5 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.
