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Telecaller

salary 9,000 - 20,000 /month*
company-logo
job companyNexa Loan Hub
job location Work from home
incentive₹10,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
99 Openings
Incentives included
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi, Marathi
qualification
All Education levels
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
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Job Benefits: Medical Benefits
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Aadhar Card

Job Description

We are looking for a Telecaller to join our team at Nexa Loan Hub. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹ 9,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have All Education levels can apply for this Telecaller role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹9,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 99 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is CBS, Nashik.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹9,000-₹20,000 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 9000 - ₹ 20000

Regional Languages

Marathi, Hindi

Contact Person

Shreya Wasnik
Posted 10+ days ago
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