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Telecaller

salary 15,000 - 27,000 /month*
company-logo
job companyNexa Community Loan Hub
job location Work from home
incentive₹2,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
25 Openings
Incentives included
work_from_home Work From Home
full_part_time Full Time/Part Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
qualification
10th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Flexible Shift

Job Description

We are looking for a Telecaller to join our team at null. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹ 15,000 - ₹ 27,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have a 10th Pass and above qualification can apply for this Telecaller role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹15,000-₹27,000 per month. This is a Both job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller job is located in AB Road indore, Indore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹15,000-₹27,000 per month. This is a Both opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Flexible

Contract Job

No

Salary

₹ 15000 - ₹ 27000

Contact Person

Shikha solanki

Interview Address

telephonic , 100 ft. Road, Ahmedabad
Posted 10+ days ago
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