Telecaller

6,000 - 10,000 /month

Newtons Classes

Taramandal, Gorakhpur

0 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: B2C Sales

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Newtons Computer Classes. The role offers ₹6,000 - ₹10,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

· Manage incoming and outgoing calls in a professional manner.

· Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

· Log customer interactions and track follow-ups.

· Offer timely and relevant solutions to resolve customer issues.

· Collaborate with team members to escalate and address more complex concerns.

· Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹6,000-₹10,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Taramandal, Gorakhpur.
How many vacancies are there for this Telecaller job?
Ans : There are 2 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Telecaller position is Taramandal, Gorakhpur.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge with 0-5 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹6,000-₹10,000 per month. This is a Full Time job and has 2 openings.