Telecaller

15,000 - 21,000 /month*

National College

Woraiyur, Trichy

₹1,000 incentives included

Freshers in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Tamil

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Medical Benefits

Internet Connection, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Sg Private Limited. The role offers ₹15000 - ₹3000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be 10th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹21000 per month + Incentives that depends on your interview. It's a Full Time job in Trichy.
How many working days are there for this Telecaller job?
Ans: This Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., National College.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 10 Telecaller at National College
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller job?
Ans: This Telecaller job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

6 days working

Benefits

Medical Benefits

Skills Required

Non-voice/Chat Process, Non-voice/Chat Process, Non-voice/Chat Process

Shift

DAY

Contract Job

Salary

₹ 15000 - ₹ 21000

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

Dhiya

Interview Address

Woraiyur, Trichy

Posted 10+ days ago

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Job Hai > Jobs in Trichy > Customer Support / TeleCaller Jobs in Trichy > Telecaller