Telecaller

Key Responsibilities:

Identify and generate leads for unsecured loan products through cold calling, referrals, digital platforms, and open-market activities.

Explain product features, eligibility criteria, loan terms, and repayment structures to customers.

Assess customer financial profiles and ensure accurate documentation for loan processing.

Coordinate with credit, operations, and risk teams for smooth loan approval and disbursement.

Achieve assigned sales targets for unsecured loans (personal loans, business loans, etc.).

Maintain strong relationships with customers to drive cross-selling opportunities.

Ensure compliance with internal policies, RBI guidelines, and KYC/AML norms.

Resolve customer queries and provide excellent after-sales service.

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Required Skills & Competencies:

Strong communication, negotiation, and interpersonal skills.

Knowledge of financial products, unsecured lending, and credit policies.

Ability to work under pressure and meet sales targets.

Customer-centric approach with problem-solving skills.

Basic computer proficiency (MS Office, CRM, Loan origination systems).

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Qualifications & Experience:

Minimum Graduate in any discipline (MBA/PGDM in Finance or Marketing preferred).

1–3 years of experience in sales of personal loans / business loans / unsecured lending.

Freshers with good communication skills and interest in sales may also apply.

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Key Performance Indicators (KPIs):

Monthly / quarterly loan disbursement targets.

Number of new customer acquisitions.

Customer satisfaction & retention rate.

Compliance score (KYC, documentation, process adherence).

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., MY MONEY MANTRA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 3 Telecaller at MY MONEY MANTRA
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.