Position: Telecaller / Telecalling Executive
Key Responsibilities:
Customers ko phone karke company ke products/services ke baare mein batana.
Inbound aur outbound calls handle karna.
Customer ki queries aur requirements samajhna aur proper information dena.
Interested customers ke leads generate karna aur follow-up karna.
Sales target achieve karne ke liye customers ko convince karna.
Customer details aur call records CRM/Excel mein update karna.
Pending leads par regular follow-up karna.
Customer complaints ko handle karke concerned department ko forward karna.
Daily calling report prepare karna