Telecaller

14,000 - 15,000 /month

Mittal Commerce Classes Limited

Tonk Road, Jaipur

6 - 12 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Contract

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Education

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Mittal Commerce Classes. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹14000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

Who is eligible to apply for this Telecaller job at Mittal Commerce Classes Limited?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge, Domestic Calling for this Telecaller job offered by Mittal Commerce Classes Limited.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹15,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tonk Road, Jaipur.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-1 years of experience can apply for this Telecaller job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Telecaller job is located in Tonk Road, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-1 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹14,000-₹15,000 per month. This is a Full Time opportunity and has 2 openings available.