Job Summary:
We are looking for a motivated and energetic Telecaller to join our team. The ideal candidate will be responsible for handling outbound/inbound calls, communicating with customers, explaining our products or services, and ensuring customer satisfaction. You should have excellent communication skills and a customer-focused attitude.
Key Responsibilities:
Make outbound calls to potential or existing customers to inform them about products or services.
Handle inbound customer queries and provide appropriate solutions.
Maintain a high level of product knowledge to answer customer questions accurately.
Maintain records of calls and customer details in the database .
Stay updated on company policies and new product features.
Required Skills:
Excellent verbal communication skills in [languages required – e.g., English, Hindi, regional languages].
Good interpersonal and customer service skills.
Ability to work under pressure and handle rejection professionally.
Persuasive and confident approach on calls.
Qualifications:
Minimum 12th pass; Graduate preferred.
Prior experience as a telecaller, customer support, or sales representative is a plus.
Freshers with good communication skills are welcome.
Benefits:
Fixed salary + incentives/commissions.
Performance-based bonuses.
Career growth opportunities.
Training provided.