Telecaller

About the Role:

We are looking for energetic and customer-focused individuals to join our team as Help Desk Executives at the Hyderabad Railway Station. In this role, you will assist customers in using the Rapido application for smoother and faster ride bookings.

Key Responsibilities:

• Approach and assist customers at the Railway Station with the Rapido app.

• Guide users through the process of booking rides using the Rapido application.

• Address customer queries, resolve issues, and ensure a smooth user experience.

• Operate from the designated canopy area provided at the Railway Station.

• Promote the benefits of Rapido services to new and existing users.

Requirements:

• Good communication and convincing skills.

• Proficiency in English, Telugu, and Hindi for effective customer interaction.

• Freshers are welcome to apply — training will be provided.

• Positive attitude and willingness to engage with customers on-site.

Why Join Us:

• Opportunity to work with one of India’s leading mobility platforms.

• Fixed salary with performance-based incentives.

• Exposure to customer-facing operations and on-ground marketing experience.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 10th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹18000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Mervice Infotech Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 40 Telecaller at Mervice Infotech Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Rotational Shift.