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Telecaller

salary 12,000 - 18,000 /month
company-logo
job companyMedway Hospitals
job location Kodambakkam, Chennai
job experience1 - 5 years Experience in Customer Support / TeleCaller
3 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Telecom / ISP
qualification
Diploma and above
gender
Males Only
jobShift
6 days working | Rotational Shift
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Job Benefits: PF
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Job Description

We are looking for a Telecaller to join our team at Medway Hospitals. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecom / ISP. The role offers ₹12000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Diploma and 1 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Telecaller job

  1. What is the eligibility criteria to apply for this Telecaller job?
    Ans: The candidate should be Diploma and above and above with 1 - 5 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹18000 per month that depends on your interview. It's a Full Time job in Chennai.
  3. How many working days are there for this Telecaller job?
    Ans: This Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller job?
    Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Medway Hospitals.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller role?
    Ans: There is an immediate opening of 3 Telecaller at Medway Hospitals
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller job?
    Ans: This Telecaller job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Shift

Rotational

Contract Job

No

Salary

₹ 12000 - ₹ 18000

English Proficiency

No

Contact Person

Shobana

Interview Address

Kodambakkam, Chennai
Posted 8 days ago
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Job Hai > Jobs in Chennai > Customer Support / TeleCaller Jobs in Chennai > Telecaller