Telecaller

A Telecaller is responsible for handling outbound and inbound calls to connect with customers, promote products or services, generate leads, resolve queries, and maintain customer satisfaction.

Key Responsibilities

• Make outbound calls to potential or existing customers.

• Answer inbound calls and address customer queries.

• Explain product/service features clearly and convincingly.

• Maintain customer databases and update call records.

• Follow up with leads and convert them into sales.

• Handle customer complaints professionally.

• Achieve daily/weekly/monthly call and sales targets.

• Provide feedback to the team for process improvement.

Required Skills

• Good communication skills (verbal and written).

• Positive attitude and customer-centric approach.

• Ability to handle rejection and stay motivated.

• Basic computer knowledge (MS Office, CRM tools).

• Persuasion and negotiation skills.

• Multilingual ability (optional but beneficial).

Qualifications

• Minimum: 10th/12th pass or any graduate.

• Freshers or experienced candidates can apply.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Mcs Technologies & It Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 5 Telecaller at Mcs Technologies & It Solutions Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.